EWeLink Introduction

Overview

eWeLink is a smart home control APP that can control all ITEAD home automation devices and cooperated products. The smart home devices connect to home appliances and electronic devices via WiFi, allowing you to remote control through the APP eWeLink. With eWeLink, users can control and manage more than a hundred smart home devices of 80 brands.

eWeLink Basic Functions:

Remote on/off

Countdown/schedule timer

Share control

Group/scene management

By adding the smart home devices to eWeLink account, users can control the devices by following and accessing to Coolkit’s WeChat subscription account, or by adding widget to mobile desktop later on.

Users can download iOS version from Apple APP Store and Android version from Google Play. Or they may directly download from it by scanning the below QR code.

Now we will explain how to use eWeLink.

Registration and Log in

eWeLink supports multiple languages. It currently includes simplified Chinese, traditional Chinese, English, Danish, Russian, Italian, Polish. It will support more languages in the future.

It supports registeration by email or mobile phone number. Users from Asian countries MUST register with mobile phone number. While users outside Asian area MUST register with email address.

Select your country/region code , input a valid mobile phone number, then you phone will receive an SMS containing a verification code on the phone number you provided. If you do not receive the SMS, please disable SMS blocking. If registered by email address, you’ll receive an email containing a verification code. Fill in the verification code and password, confirm password and submit. For safety, password must be more than 8 characters.

One account can only log in to one mobile phone. If you have logged in with phone A, later you log in with phone B, your device will auto-exit from phone A.

WiFi Pairing and Device Addition

eWeLink obtains device status and controls devices by sending commands through cloud server. This means all devices must first connect to WiFi router and connect to our Amazon AWS server. So every new device must be paired with user's home WiFi and added to eWeLink account.

Before adding a device, Android phone must allow WiFi. Instructions are given below on how to pair with WiFi and add a new device:

Step 1. Long press your device WiFi pairing button until it begins fast blinking.

Step 2. For Android, please select the pairing method according to how the LED blinks. Click NEXT.

For iOS, please go to phone Setting>WiFi>connect to the WiFi that begins with ITEAD-*****, enter default password 12345678. Then go back to eWeLink, select the pairing method according to how the LED blinks. Tap on NEXT.

A reminder here: if the phone asks similar question like "eWeLink wants to locate your position, accept or reject?" Then please always click ACCEPT. Otherwise, it may cause a failed pairing.

Step 3. Enter your home WiFi SSID and password. If no password is available, keep it blank. For the present, eWeLink only supports 2.4G wifi communication protocol. 5G band Wi-Fi network is not supported. Tap on NEXT.

Step 4. eWeLink will auto-search and connect to your device. After this process, you can name the device and submit. That's all!

Device List

After successfully added, all devices will be seen in device list. Users can see which devices are online which are not. Users can also see WiFi signal strength, and whether there is new firmware to update, etc. Users can directly turn on/off device by tapping the small switch icon. Besides, users can delete devices by tapping on the delete icon. Tap on the clock icon to see all timing schedules.

If you have too many devices, you may group them. Tap on the top "All Device"option to expand the group information. Click "Manage Group" to set up different group for your devices.

Device Details

Tap on a specified device to enter into device control interface. Different devices will have different functions and layout. Take some devices for example.

For Sonoff TH, users can see real time temperature and humidity. It also provides the capability to set manual/auto control mode. For dimming LED, users can adjust light color and brightness. For iFan, users can adjust among natural/sleep/normal mode, and in normal mode, users can adjust the wind level from 1-3.

Although different device types will have a different interface, they still have some icons in common.

Setting: change device name, check firmware version, enable/disable vibration switch.

Product info.:check manufacturer and model.

Share: owner can share the device to other eWeLink users.

Timer: add new single/repeat schedules to turn on/off device.

Countdown: add countdown timer to turn on/off device.

Device Sharing

Device owner can share control of device to others, and thus others can turn on/off the device on eWeLink. The owner can also authorize other users to create, edit and delete preset timers in sharing. This functionality is great for family as it will be great to invite them to control together.

While sharing devices, both should stay on eWeLink. Because if the account you want to share is not online, he/she will not receive the invitation message.

How to make it possible? Firstly click Share, input the eWeLink account (phone number or email address) you want to share, then click Next. The other account will receive an invitation message. Click Accept, the device has shared successfully. The other user will have access to turn on/off the device.

Once the device has been deleted, it will disappear from others' shared list.

Timing Task

Timing task is a basic function to all devices. The timing setting allows you to set a specified time to turn on/off the device. Currently, we provide three timing types: scheduled timing, countdown timer and loop timing. In schedule timing, you can set single/repeat timing.

Countdown timer allows users to turn on/off device after a preset time. The maximum countdown time is 24hr.

Loop timer can be auto-executed every preset time(say 1hr), and continue for a shorter preset time(say 20min). For example, use loop timer to control oxygen bump for fish tank. You can use loop timer to turn on oxygen bump every hour, and keep it running for 20min and then auto-turn off each time.

Supported devices (updating): 1-channel switch/socket(required firmware ver. 1.5.0 and higher). Including S20 smart socket, Sonoff Touch, Sonoff, Sonoff SV, Sonoff TH10/TH16, Sonoff RF, Slampher, Sonoff Pow (required firmware ver. 2.0.3 and higher), Motor Clockwise/ Anticlockwise Running WiFi Wireless Switch, 1 Channel Inching /Self-Locking WiFi Wireless Switch 5V/12V.

Scene

A scene is set up to auto-execute an action for all devices in the same scene. There are two kinds of scenes, they are different in the trigger condition. The first one is triggered by a click, the other one is triggered by some data of a device, such as temperature, humidity, light, air quality and noise level.

Click to execute

By creating a scene like this, users can turn on/off many devices at the same time. They will no longer need to turn off the device one by one. For example, you have added a scene “Leave”. Once you shut the door, take out your phone, enter into scene, go to scene “Leave”, tap on “Run”, all devices will be turned off immediately.

Users should select “Click to execute” in the condition, add different existing devices, name the scene and save it. The 2 channel and multi-channel devices can even set power on state: on, off or keep.

Trigger by device

This kind of scene is usually called smart scene. It is set up to use smart scene trigger devices such as Sonoff SC, Sonoff TH to set condition to trigger ON/OFF other devices. You may set a specified temperature/humidity/light intensity/sound level range to trigger on/off one or more smart devices under your account. Please note that these two devices can not be triggered on/off: Sonoff Dual and Sonoff 4CH.

Supported Devices(updating):

Trigger devices: Sonoff SC, Sonoff TH (old version), Sonoff TH10, Sonoff TH16, S22

Execute devices:except the trigger devices, all ITEAD smart devices are included. Please note that Android App does not support to trigger Sonoff Pow, while iOS App supports.

Works with Google Nest

eWeLink is compatible with Nest now! Check out how to use Nest to create smart scene to control Sonoff devices here.

User Center

In user center, users can see some settings and information.

On the top, usrs can see how many groups and scenes you have created.

Feedback: Users can submit your feedback on Feedback. Our IT support will follow up your feedback.

Switch Language: Users can switch among different languages.

Users can change nickname and password here. Also, they can check APP version and update to the latest one.

In "About eWeLink", you will see the QR code, which is our WeChat subscription account. By following our account, you can control your devices on WeChat page. We will post articles introducing our new smart home devices, and user guide there.

We will develop more functions for WeChat control in the future.

Desktop Widget

eWeLink android version supports to add device widget to phone desktop. By adding the devices widget to desktop, users can directly see device's real-time state and directly tap to turn on/off.